About Seel Delivery Guarantee
Guarantee safe delivery of your package by protecting them against loss, damage, and delay.
- Arrival delay: Claim for $5 if your domestic package is not delivered within 15 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Delivery Guarantee also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
After purchase, you will receive an email with details of the Delivery Guarantee coverage and instructions on how to report an issue.
If a package is damaged or lost or delayed during shipping, you can report the issue through the Seel Resolution Center.
If a package is damaged or lost or delayed during shipping, you can report the issue through the Seel Resolution Center.
Please note: Delivery Guarantee is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.