Worry-Free Purchase
Worry-Free Purchase
📣BLACK FRIDAY SALE🛒20% OFF BUY 2 OR MORE👉Code: BF20
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Why don't we support Paypal?
Why don't we support Paypal?
⭐Because outdoor survival knives are sensitive products, some of which have blades longer than 15cm, Paypal considers them weapons, so they do not support payment for these products.
⭐We support credit card payments, which also have a 180-day traceability period. We also provide delivery insurance. If the package is not delivered to you in the end, you can request a refund and get compensation through insurance.
📣Tips: If the credit card payment prompt fails, you can try a few more times. Because we have a large number of orders and a large amount of money in a short period of time, some banks will have risk control, which may cause your payment to fail.
What countries can we deliver to?
What countries can we deliver to?
We can deliver to the United States, Australia, United Kingdom, Canada,Denmark, Austria, Germany, Sweden, New Zealand,Spain and so on.
Fortunately, we have found professional logistics channels who can successfully pass customs inspections in these countries and transport the tools to customers. We ship more than 60,000 packages to customers in these countries every year.
📦Every order has a tracking number
Tools are defined as dangerous goods by the customs of some countries and need to go through special logistics channels, which causes their delivery time to be longer than ordinary products.
If the delivery time is too long,please contact us at service@kasumi-knives.com in time, and we will help you track the package within one day.
🚀Ship Within 24 Hours After Payment!
After placing your order, an email will be sent to you and your order will be processed (this includes, picking, checking, packing, and delivery). You can check the shipping progress by email or order tracking on our website at any time.
🛒Free Shipping Worldwide over $49.99.
Processing time: 24 Hours
Shipping time: 7~30 Days
Shipping methods:USPS/ 4PX/YunExpress/Wanb Express/UBI
Where are our knives made?
Where are our knives made?
⭐All of our knives are made in Japan.
As we all know, Japan has amazing forging technology. We have mature factories in Japan, which deducts the cost of dealers, lowers the selling price, and ensures the quality of the knives.
About Delivery Guarantee
About Delivery Guarantee
Guarantee safe delivery of your package by protecting them against loss, damage, and delay.
- Arrival delay: Claim for $5 if your domestic package is not delivered within 15 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Delivery Guarantee also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
If a package is damaged or lost or delayed during shipping, you can report the issue through the Seel Resolution Center.
Please note: Delivery Guarantee is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
- Arrival delay: Claim for $5 if your domestic package is not delivered within 10 days since fulfillment (30 days for international package).
- Damage: Claim for up to the full value of your purchase if your items are damaged in transit.
- Loss: Claim for the full value of your purchase if your domestic package is not delivered before the 30th day since fulfillment (60th day for international package).
- Worry-Free Purchase also includes carbon offsets for carbon emissions produced within the recipient’s destination country .
Please note: Worry-Free Purchase is a value-added service offered by Seel. Please don't purchase it as a stand-alone item.
🔥Still unsure? We tried answering most questions below🔥
We Get It,ﾠTrust Takes Time.
We Get It,ﾠTrust Takes Time.
Shopping online can feel daunting and scary, especially without seeing the product first.
Luckily, we made it easier for you.
🥇3 Month Warranty🥇
Although our knives look classy, they're built to last a lifetime. In any case, you can contact our knife connoisseurs and we'll be able to serve your needs.
💰15 Day Test Run💰
Not sure if this is the right set for you? Give us a try, if you don’t like it, you can always send it back to us.
📦Express Shipping📦
We know cooks around the world can be very eager to get started cooking. If you're not lost in Bermuda, you will be able to get started cooking asap.
We now ship internationally, mainly serving customers in the US, UK, CA, AU,NZ,SE.DE,ES.
Every week we send out hundreds of packages to customers around the world.
All orders are processed and shipped within 1-2 business days.
Once shipped, shipping time are as follows:
US --> 5-8 business days (depending on the state)
Canada --> 7-10 business days (depending on the province)
UK and Australia --> 7-12 business days
I've never heard of KASUMI Knives before, why should I trust you?
I've never heard of KASUMI Knives before, why should I trust you?
You might not have heard of us, but we’re definitely not new in the knife making business. Our team was formed in order to find a solution to the high prices that the Japanese knife-making industry has set as a standard. We wanted to find a way to create high-quality products while keeping the prices affordable for the general cooks out there. We believe we have achieved that, having served many 10,000+ customers so far and more to come.
There are $40 knives out there on the market now, why should I pay more for this?
There are $40 knives out there on the market now, why should I pay more for this?
We even stumbled into $20 knives. It's crazy how low these can go for now. However, we believe in spending more for higher quality products and materials, knives that will stand the test of intense cooking sessions while maintaining their edge. If you're looking for the cheapest and low-quality knife on the market, this knife might not be for you.ﾠ
Where do you ship? And how fast?
Where do you ship? And how fast?
📦Kitchen knives are defined as dangerous goods by the customs of some countries and need to go through special logistics channels, which causes their delivery time to be longer than ordinary products.If the delivery time is too long, or the tracking number is not updated, please contact us at service@kasumi-knives.com in time, and we will help you track the package within one day.
We now ship internationally, mainly serving customers in the US, UK, CA, AU,NZ,SE.DE,ES.
Every week we send out hundreds of packages to customers around the world.
All orders are processed and shipped within 1-2 business days.
Once shipped, shipping time are as follows:
US --> 5-8 business days (depending on the state)
Canada --> 7-10 business days (depending on the province)
UK and Australia --> 7-12 business days
