Product Quality, Counterfeits and Fakes
At KASUMI, we take great pride in the quality and craftsmanship of our tools. However, we are aware that there are several websites and companies offering cheap knockoff tools or unrealistic prices for similar products. We have received numerous reports of customers receiving fake tracking numbers or no delivery at all from such sources.
We would like to caution our customers against purchasing from these websites as we cannot guarantee the quality, safety, or trustworthiness of these products. Our legal team is actively addressing this issue to protect our customers from fraud and subpar products.
We take full responsibility for our products, which are made by our skilled artisans. We do not have any external retailers or resellers, and any product purchased from an unauthorized source will not be covered by our warranty.
Thank you for your understanding and for choosing Kasumi for all your tools needs.